Privacy Policy

Scope of This Policy

This Privacy Policy applies to information collected through the Medix Outreach website, contact forms, scheduling pages, email communications, and other business interactions that reference this policy.

By using this website or submitting information to us, you acknowledge that your information will be handled as described in this policy. If you do not agree with this policy, you should not use the site or submit personal information through it.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, company name, job title, and any details you include in a contact request, strategy call booking, or project inquiry.

We may also collect technical and usage information such as your browser type, device information, IP address, pages visited, referral source, and on-site interactions in order to operate, secure, and improve the website.

• Contact details and company information you choose to submit
• Messages, service inquiries, scheduling details, and project context
• Basic analytics, device information, and website usage data

How We Use Information

We use information to respond to inquiries, evaluate potential engagements, schedule consultations, communicate about services, provide contracted work, maintain business records, and improve the performance and security of the site.

We may also use information for internal analytics, lead management, fraud prevention, legal compliance, and the protection of our rights, users, and business operations. We do not sell personal information for monetary consideration.

Cookies, Analytics, and Similar Technologies

We may use cookies, analytics tools, embedded scheduling services, and similar technologies to understand traffic patterns, improve user experience, measure site effectiveness, and support business operations.

Your browser or device may allow you to limit cookies or adjust tracking preferences, but some site functionality or scheduling workflows may not perform properly if those controls are disabled.

How We Share Information

We may share information with service providers that support hosting, analytics, email, CRM, scheduling, document management, or other core business functions, but only to the extent reasonably necessary for those services.

We may also disclose information when required by law, to enforce our agreements, to protect our legal rights, to investigate security issues, or in connection with a business transfer such as a merger, acquisition, restructuring, or sale of assets.

Any third party processing information on our behalf is expected to use appropriate confidentiality and security safeguards consistent with the nature of the information involved.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, performing services, maintaining records, resolving disputes, and meeting legal, accounting, or contractual obligations.

We use reasonable administrative, contractual, and technical safeguards to protect information against unauthorized access, loss, misuse, or disclosure. No website, platform, or transmission method can guarantee absolute security, and you provide information at your own risk.

Your Rights and Choices

Depending on your location and applicable law, you may have rights to request access to the personal information we hold about you, request correction or deletion, object to certain processing, or request a copy of your information in a portable format.

You may also opt out of non-essential communications by following the unsubscribe instructions in an email or by contacting us directly. We may still send operational or relationship-based communications where permitted or required.

Children's Privacy and International Access

This website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

If you access this website from outside the country where our business operates, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your home jurisdiction.

Changes to This Policy and Contact

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated version will be posted on this page with a revised effective or last-updated date.

If you have questions about this Privacy Policy or would like to make a request regarding your information, you may contact Medix Outreach at ash.salem@medixoutreach.com.